The Member Service and Support component enables you to track and manage all of the activities and services that are being performed for your members. Activities or 'tasks' can be assigned to the correct people internally and managed until resolution. Tracking and sharing this information helps ensure timeliness, accuracy and efficiency.

• Task Reporting: keep a running total of the work you're doing for your members
• Use task categories to filter reports (e.g., education, legislation, events, compliance, member inquiry, prospecting, etc.)
• Set reminders, to-do's and follow -ups
• Assign tasks for yourself or others in your organization
• Activity management and time tracking, document billable time if necessary
• Performance metrics and analysis