James Gauntt, Executive Director : Railway Tie Association
Your team is phenomenal in their desire to be the best customer service company and people in the world. Thank you from us all!

Jim

Deborah L. Corallo, Administrator : Railway Tie Association
We could not ask for a better "partner" for our business. Everyone has been totally phenomenal and I can not thank you all enough for your help and guidance through this process. I feel like we have made some very good friends in Des Moines, IA!!!!
Many, many thanks to everyone -

Debbie

Cindy Ching, Association Administration : Michigan Floral Association
Case Study Testimonial

Online Event Registrations and Dues Payments
“Not only does this cut administrative time and expense, but it’s a huge bonus to our members. We’ve had members rave about the convenience this has offered. Some even told us they would not have attended our conference had it not been for the ability to sign up and pay online with such ease.”

QuickBooks Integration
"Having a system that integrates with our accounting software is one of the biggest benefits for us."

Continuous Upgrades
"We feel like we always have the latest technology to run our association - with Computility we don’t feel like we’re going to have to start all over with a new system every 5 years."

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John Lawyer, Director of Purchasing & Technology Solutions
Manufacturers Association Of Central New York (MACNY)

Key Features & Benefits
Tasks & Member Service Management:
One of MACNY's essential member services is responding to member’s policy and regulatory questions. The task capability is essential for MACNY to record, monitor and effectively respond to member’s questions.

Reporting:
MACNY organizes its work around member services. The reporting capabilities allow MACNY to review all services for members, and ensure that member needs are addressed in a timely manner. Similarly, the reporting modules allow MACNY to create ad hoc lists for marketing campaigns to targeted interest groups.

Process Management:
MACNY has made extensive use of the Process Management module. Indeed, it was a key feature in their decision to use Computility. The module has helped them organize and streamline three processes for: managing the sale of services, increasing the use of services by members and managing the orientation of members.

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Dee Kapanek, Systems Administration : National Association of Independent Lighting Distributors
The reason for my email is to sing the praises of Computility! I've worked on many, many databases and I will tell you that I find this one EXTREMELY user friendly, tailored perfectly, (and implementing changes or new features is as easy as I've seen it done) and was almost a walk in the park for me to sit down and just start using it. Why am I sending this to you? To let you know, I'd be more than happy to be a reference for this!

Thank you all for such a terrific, user-friendly database!

Dee Kapanek

Brenda A. Dant, CAE, Executive Director : Indiana Association of Plumbing Heating and Cooling Contractors
"When Indiana PHCC began to search for a membership database we were using an inherited DOS program. It was, to say the least, clumsy and out of date. Many vendors we talked to couldn’t relate to the need to transfer the data, provide a membership database that was user-friendly and do it in the most cost efficient manner.

When we chose Computility we were operating under a condensed schedule due to convention programming. The Computility staff became part of our team and made sure we never skipped a beat. They never once considered our questions to be silly and were always available to assure us that we would be 'just fine'.

Computility/Alliance Technologies provides the perfect blend of technical expertise, commitment to efficiency, and outstanding customer service. They are an excellent association partner."

Danielle Brown, Senior Vice President of Operations : Credit Union Association of Oregon 
"We researched several association management software products and found Computility to be the best fit for our needs. The system is very comprehensive yet affordable, and allowed us to consolidate our information into one place and increase our efficiency with our staff and our members."

Ben Boerner, CAE, President : Texas Grain & Feed Association
"The Computility system is like the central nervous system of our organization. It is used for all of the services and activities we provide, including trade show, convention registrations, print directory advertising and dues."

"We were able to get fully implemented and trained in under a month. This included system configuration, data migration services and staff training."

"We are very pleased with the usability and user-friendliness of the Computility system."

"The support is great."

"Computility has freed us up from dealing with internal database issues, allowing us to focus more time in other areas of the organization."

"Computility was the perfect fit for our association. As a result internal processes are streamlined and we are more efficient in our daily operations."

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Kelly Duncan, Executive Director : South Dakota Counseling Association

Benefit: Having a single source for all association (and membership) information...the ability to see everything about a member quickly without searching through multiple databases and spreadsheets.
"If someone registered for an event, renewed their membership or changed their email address I used to go to several different places to manage these things, now I can simply go to one place."

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Jennifer Green, Assistant Vice President : Louisiana Credit Union League

Email from Jennifer:
Hope you are doing well. I just wanted to let you know that in the aftermath of Hurricane Gustav, our staff is scattered around the state, and we even have several that are out of state. We are using our Computility database to log contacts with credit unions across the state as we are able to get in touch with them and obtain information on their status. This way, anyone on staff can go in at any time and view current information on our credit unions. This is proving to be a very valuable resource to us! Computility is a really great tool in our disaster recovery efforts. Thanks for everything!

Jennifer Green, CCUE
Assistant Vice President
Louisiana Credit Union League

Empire State Association Of Assisted Living

Problem
Like many other small associations, before Computility, we were using another commonly used database to maintain information about our membership. However, with limited staff we did not have the resources to build upon it or to manage it internally. As a result, we were not getting the maximum benefit of the program, and decided to seek an association management software product. The cost for such programs was high, and with our limited budget, not really an option.

Solution
Once we found Computility, we knew we had a great fit! It’s easy to use and is priced within our budget. The Computility software provided numerous added features for us, and we love having access to our information from any location. Best of all, we are now able to provide the appropriate reports about our members to our Board of Directors for their use to plan and budget. We believe other small to mid-sized associations could benefit from using Computility.

Paul Huntley, Marketing Director : Iowa Retail Federation
"I would recommend The Computility Association Management System...it is pretty economical for us and we feel it's been a solid investment for our organization."

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Tisha Eder, Executive Vice President : Indiana Motor Truck Association
"We had searched for over four years for a better Association Management System - one that would enable us to be more efficient and provide better service to our members. Computility has helped our organization ten-fold with management needs and enables us to recruit and retain more members. Anyone not using Computility for their association is missing the boat!"

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Carol Cheek, Vice President of Information Technology : Missouri Credit Union Association

Mark and Dave,

Thank you both for the time you spent with our folks yesterday. They were all pretty excited about the List Builder. And they all made comments that they picked up a couple of new things they didn't know about. To me, that made it well worth while. I've really enjoyed managing this relationship. I think you've been my favorite project and definitely my favorite people.

Thanks so much for all your help, support and understanding.

Carol Cheek

Jerry Cooper, Executive Director : North Carolina Assisted Living Association
"After doing some research we couldn't find a better software product out there at a better price. Implementation of Computility went very smoothly. The support staff is very accommodating and they have been a pleasure to work with."

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Leigh Ann Cross, Finance Director : Alliance of Indiana Rural Water
"A major benefit for us is remote access - I am on the road once a week and can remotely access all of the information I need from Computility. This is great for out of town conferences as well. Overall, Computility saves us time and headaches."

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